All orders placed on our website will be delivered at no delivery charges through our shipping partners (applicable on orders above Rs.399).

  • All the Prepaid orders placed before 11:30 am will get processed and shipped on the same day itself.
  • All the orders placed after 11:30 am (COD+Prepaid) will get processed and shipped on the next working day.
  • After successfully placing your order, you can make modifications until shipped. For changes, kindly drop us a mail at within 2 hours of placing the order.

Once the order is shipped, a notification mail will be sent to your email id registered with us along with a shipment tracking number.

Orders usually get delivered within 5 to 6 working days unless otherwise specifically mentioned in the product shipping details.

Your shipping address, pin code will be verified with the database of CASE U before we proceed to ship your order. In case that your order is not serviceable by our delivery partners, we would request you to provide us with an alternate shipping address. In case there is any dispute regarding the shipment of your order to non-serviceable areas, CASE U will not be responsible for the non-delivery of the product.

In case you book multiple orders in one transaction, CASE U will try and ship all products together at a go. However, this may not always be possible due to some product characteristics or logistics' issues. Also, if you purchase multiple products in single transaction, then all the Products would be dispatched to a single address as given by you. If you wish to ship products to different addresses/locations, then you require booking your orders separately.


Once your order is placed, an estimated delivery time will be provided to you. Delivery times are estimates from the date of shipping, rather than the dates of order so estimate the date of order delivery accordingly. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order and also depend on working/ non-working days of courier services. Date of delivery may also vary due to carrier shipping practices, delivery location, method of delivery, etc. Products may also reach you in separate shipments.

Unless there are exceptional circumstances, we make every effort to deliver your order within 2 business days. Please note we do not ship on Sundays.

  • We make delivery within India only. Any shipments outside of India are not available.

  • If you have any special delivery instruction, then mention so on the check-out page of our website.
  • Please do not accept delivery of any item if outer packaging is damaged or tampered with in any manner, as then we will not be responsible for any damage caused to product.
  • On delivery, if there is any damage to the packaging, contact us immediately at
  • If you have any questions about the delivery of your order, please contact us through call or email.

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

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