ANSWERS TO YOUR QUESTIONS

Shopping Information

WHAT ALL SHIPPING METHODS ARE ACCESSIBLE?
Here is a list of our best and reasonable transportation and shipping service provider:
  • FedEx: With its sensibly low costs, FedEx is viewed as one of the most dependable shipping service for businesses operating online in India
  • Delhivery: Another developing player is Delhivery. Despite the fact that they are new, they are sufficient to meet our delivery prerequisites.
HOW LONG WILL IT TAKE FOR DELIVERY OF MY PARCEL?
When you've submitted your request, it as a rule takes 24 to 48 hours to process it for conveyance.

Standard shipping time secured by our conveyance or shipping partners is 5 to 7 working days.
DO YOU SHIP INTERNATIONALLY?
We, as of now, ship just within the Indian boundaries. For transportation outside India, connect with our helpdesk.
WHAT SHIPPING METHODS ARE AVAILABLE?
Here is a list of our best and affordable shipping service providers
  • FedEx: With its reasonably competitive prices, FedEx is considered to be one of the most reliable online courier service for every e-commerce venture in India
  • Delhivery: Another emerging player on the list is Delhivery. Even though they are fairly new, they are good enough to meet our shipping requirements.

Payment Information

WHAT ALL PAYMENT METHODS ARE ACKNOWLEDGED?
You can buy on our site through any debit or credit card, or net banking.

We moreover offer UPI and PayTm payment transactions.

You can pick any of these at the time of checkout.
IS BUYING ON-LINE SAFE?
Shopping online is 100% secured. For a better safekeeping, you can read about the brand/ website online about their authenticity. Also, read reviews of those who have had reliably purchased through that website.
 
Let the online shopping begin…

Orders and Returns

HOW DO I PLACE AN ORDER?
  • Select the product of your choice
  • Include that item in your shopping basket
  • You can see or check your shopping cart by tapping on the cart symbol in the upper right-hand corner
  • At that point you can look at if the items in the truck are adequate according to your needs
  • If no, click CONTINUE SHOPPING
  • Else, make a purchase by Sign Up (if not previously Registered on our site); or Choose to Sign In if you are already registered
  • Fill in the delivery address subtleties
  • Select Payment Methods
  • Click on PLACE ORDER button
After that you will get mail from our end for your order confirmation
DO I NEED MAKE AN ACCOUNT BEFORE PLACING AN ORDER? HOW DO I CREATE ONE? 

You can Checkout as a Guest without signing in. Any requests set as a visitor expect you to physically enter your location and payment method. This way, the site won’t remember you if you decide to buy anything again in future and in that case, you need to re-fill the address and payment method.

To speed up your purchase, you should make an account, which permits you to store your location subtleties safely. You can start by Signing Up on the site. Just Click Here

IS THERE WISHLIST OPTION TO PURCHASE AN ITEM LATER?

You can include the items you are keen to buy (but not just ‘now’) to the "WISHLIST’’ and buy it at some other point.

To be able to see your wishlist, sign in to caseu.in by entering your username and password. Go to "MY Account" on the menu on the top. There, go to your Wishlist from the tab of the left.

HOW MIGHT I CANCEL OR CHANGE MY ORDER?
You can cancel your order till the time your order has not been prepared for shipping.

When your request is under the status "getting ready for delivery", or "shipped", then we can't acknowledge any changes or cancellation request.

In case of any cancellation query, please connect with our helpdesk or you can cancel or change your order from your "order history" section on your account page on the website.
HOW TO TRACK MY ORDER?
After placing your order, you can sit back as we will send you an email to follow the status of your order.

You will get an update as your order gets dispatched because we will send you another email to confirm the shipping date and expected delivery date.

You can also follow the status of your order from your "order history" on our website.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
Call the CASE U Customer Support Team (CCST):
CCST is here for you from 9 am to 6 pm (barring sundays).
093159 83114
Email the CASE U Customer Support Team (CCST):
CCST will reach you the solution to your request through email messages. We will react to your email as fast as could be expected under the circumstances.
support@caseu.in

Promo box

Someone purchsed a

Product name

info info