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Return & Replacement

Return Policy

All products purchased on caseu.in can be returned within 7 days of the delivery date. To be eligible for a return, your item must be unused. It should be in the original packaging accompanied with the receipt or proof of purchase.


Please email your request along with the order number to support@caseu.in or Fill out the Form here and we will send you the confirmation mail regarding your return pickup with the shipping label and after that you just have to ship the product to the given address below.:


Grasp Internet

D-498, Basement, Ramphal Chowk Near HP Gas Agency, Sector-7 Palam Extension, Dwarka, New Delhi-110075


Phone: +011-43013069


After receiving the product our testing team will verify and approve.

 

Replacement

In case of any issue with the product:

If you have purchased your CASE U product on caseu.in you do not need to register the product; your order number will be used for replacement purposes. If you purchased your CASE U product from an offsite reseller, you will need to register the product.


Please reach out to us through the contact information provided on the warranty card or click here. While claiming, please share the details of the purchase order.


After receiving the product, our QC team will test the product for defects (if any) and replace the product (if applicable).


*** We offer 1 year Replacement Warranty for Tempered Glasses and for other products we offer 6 months Replacement Warranty.

*** Refer to our Glass Replacement Policy.